Philly Podcast Space - Terms of Service

1. Arrival and Session Management

• Arrival Time: Please arrive at your scheduled booking time. We’ll promptly escort you to the studio, ensuring everything is ready for your session. Your session time begins as scheduled, which includes setup and wrap-up.

• Session Timing: Your booked session includes both setup and breakdown time. For example, if your session is from “2:00 PM to 4:00 PM,” this period includes time to set up and finish up, so arriving on time ensures you get the most out of your recording.

2. Studio Use and Conduct

• Professional Behavior: We expect all guests to conduct themselves professionally. Failure to do so may result in the termination of your session without a refund.

• No Smoking: Smoking is not permitted anywhere in the studio or building.

• Food and Drink: You’re welcome to enjoy food and drinks in designated areas.

3. Cancellation and Rescheduling

• Cancellation Policy: Cancellations or rescheduling within 24 hours of your appointment are non-refundable. However, you may reschedule your session with more than 24 hours’ notice, subject to availability.

• Refunds: A 50% refund is available if you cancel at least one week in advance. Full refunds are provided only if we need to cancel your session due to an issue on our side.

4. Studio Capacity

• Maximum Occupancy: Up to six people can be in the studio at one time. Larger groups require prior approval from management.

5. Infinity Experience and Virtual Production Sessions

At Philly Podcast Space, the Infinity Experience is powered by cutting-edge virtual production technology, including Unreal Engine and other advanced software. This allows for real-time compositing and seamless production during your session. While we strive for a smooth and glitch-free experience, occasional technical issues may arise due to the complexity of this innovative technology.

In the rare case of a technical issue caused on our end, we will:

• Extend your session, if feasible, to make up for lost time.

• Provide session credit or reschedule at no additional charge, ensuring you receive the quality you expect.

Important Notes:

• AI-generated backgrounds and custom designs require prior purchase through our Custom AI Design Package. This design fee is one-time per theme and must be finalized before booking a session.

• ISO files are currently unavailable for Virtual Production sessions. The final video files, including live-edited cuts made during your session, are provided in their finished format.

6. Copyright Responsibility

• Philly Podcast Space is not responsible for any content you produce or display during your session. This includes any copyrighted material you choose to upload, display, or include in your recording. You assume full responsibility for ensuring your content complies with copyright laws and all applicable regulations.

7. File Delivery

• Files will be delivered within 5-7 business days via email or Dropbox link.

• A draft copy will be available the same day if you provide your own solid-state hard drive or USB storage device during the session.

8. Ambient Recording Environment

At Philly Podcast Space, we’re committed to providing a comfortable and professional setting for all your recording needs. Our studio is designed to minimize outside noise and ensure high-quality audio. While our vibrant location in Philadelphia might occasionally introduce some ambient sounds, rest assured, our studio is equipped with advanced noise-canceling software and effective noise management practices to keep your recordings clean and clear.